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Violity Rules
Welcome to the Violity Help Center!

In the "Help" block you can find answers to the most pressing questions!

If you still do not find the answer, then, after authorization, you can always ask us a question in the "Your message" field.
We will reply to you as soon as possible.

I do not want to sell the lot in which the winning bid was placed!

In accordance with the rules of the site, if a winning bid was made in your lot, you are obliged to sell it to the buyer. In case of refusal to sell the lot, the buyer or you invitethe moderator to the chat.

It is forbidden to refuse to sell and send the lot after the end of the auction (after the conclusion of an agreement on a lot with a fixed price).

The moderator will help in the chat to resolve the issue of refusal to sell the lot. The decision will be made in accordance with the Rules of the site.


In accordance with the rules of the site, if a winning bid was made in your lot, you are obliged to sell it to the buyer. In case of refusal to sell the lot, the buyer or you invite the moderator to the chat.

It is forbidden to refuse to sell and send the lot after the end of the auction (after the conclusion of an agreement on a lot with a fixed price).

The moderator will help in the chat to resolve the issue of refusal to sell the lot. The decision will be made in accordance with the Rules of the site.

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