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Welcome to the Violity Help Center!

In the "Help" block you can find answers to the most pressing questions!

If you still do not find the answer, then, after authorization, you can always ask us a question in the "Your message" field.
We will reply to you as soon as possible.

Contacting the Resource Security Council

Violity Security Service.

The main tasks of the security service in accordance with the current legislation of Ukraine:

- ensuring the security of the Violity resource as a whole (offline and online);

- control over compliance with state and international regulations governing the rules for trading in antiques during auctions on the Violity website;

- warning of the administration about potential dishonest users;

- informing users of the resource about how to protect themselves from fraudsters, and about the tools developed to protect sellers and buyers of the site;

- detection and suppression of attempts to sell objects withdrawn from circulation, as well as works of art that are wanted through Violity;

- detection of trading acceleration.

You can notify the Violity security service of any illegal actions of counterparties via e-mail: stepnov.v@violity.ua.

In addition, you can write on the page of any lot by clicking the "Complain" button and selecting the appropriate item.

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