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Welcome to the Violity Help Center!

In the "Help" block you can find answers to the most pressing questions!

If you still do not find the answer, then, after authorization, you can always ask us a question in the "Your message" field.
We will reply to you as soon as possible.

Newsletter advertising

You can increase the number of views of your lots using the "Lot Advertisement" feature. The cost of advertising the lot in the e-mail newsletter corresponds to the Tariffs of the site. The price of advertising depends on the section in which the lot is displayed. Mailing list advertising is a very effective way to promote your item as it will be sent to all Violity users who have ever registered on the site. Your advertisement will come in the "Interesting lots" email.

Ordering this type of advertising does not affect the appearance of the advertised lot in the ""Interesting lots"" and ""Popular lots"" lists, which are located on the main page of the site.

Your item will be included in the mailing list every day until the end of the auction. In case of re-listing a lot, advertising does not apply to the re-listed lot, it must be ordered again.

Listing ads may be rejected if the item is not collectible. Money for advertising is written off only after moderation.

The administration reserves the right to refuse to advertise the lot.

To order an advertisement for a lot, follow these steps.

1. Go to My Account/Sell/Active

2. In the lot menu, click the Advertise Lot button.


3. Select "Advertise a lot in the mailing list" and click the "Order" button, then confirm your action and click the "Advertise a lot" button.

4. The system will warn you how much advertising will be charged from your wallet. Confirm your actions.


After submitting an application, the "Sell / Active" section will automatically appear in your account with the lot marked with the "Application for advertising" icon. Your lot will be checked by a moderator within a few hours, after which it will appear in the next "Interesting lots" e-mail newsletter.


As soon as the lot passes moderation, the "Lot is advertised" icon will appear, which means that the lot will appear in the mailing list.


To view the entire list of advertised and interesting lots, the buyer will open the letter sent by e-mail and click "View all lots". The promotional message in the mailbox looks like this.


If you have been refused to advertise a lot, you will receive a notification.

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